Returns & Exchanges

At Voduz Hair EU, we want you to be completely satisfied with your professional hair tools and products. If you are not happy with your purchase, you can return unopened and unused items within 14 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive your unique Return Authorization code.

• 2.
  Package Your Items

  Ensure all products are in their original packaging, unused, and securely packed to prevent damage during transit back to our warehouse.

• 3.
  Ship the Parcel

  Affix the provided return label or use a tracked shipping service to send your package to our designated European distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.